F.A.Q

1. What are the delivery options?

Delivery to UK mainland is £4.95, orders over £50 free delivery. International charges vary depending on parcel size and location so please email us for a quote.

2. What printing method do you use?

We have a digital printer which prints direct to garment, so you can't feel the print and the design does not crack or split. We can also offer DTF and embroidery, please contact Jayne for more details.

3. Will I be able to check the artwork before printing?

Yes, we send all bespoke artwork to you via email so you can check you are happy to go ahead before we print.

4. How long will my order take?

We print everything ourselves to order, so we quote 3-5 working days from artwork approval. If you need something urgently please call us on 07415954120 and we will do our best to meet your deadline.

5. I want to send a gift to someone but don't want them to see any invoice or price. Will there be an invoice in the package?

No. We do not include any invoice or any price in the packaging as most of our customers send direct to the recipient.

However, for orders being delivered to the US, we are legally required to display the contents and price of each parcel to customs.

I live locally so can I come and buy from you directly?

Yes, if you are in the Macclesfield area please feel free to call in to the Jola Boutique at the Fab Lounge -

126 Beech Lane, Macclesfield SK10 2XZ

They are open Monday - Saturday please see below for current opening hours

Parking is available 

Monday 10am-5pm

Tuesday/Wednesday 10am-6pm

Thursday 9am-7pm

Friday 9am - 6pm

Saturday 9am - 3.30pm

6. Can you print my own design idea?

Yes, select the item you would like from our "Petite Doodles' collection, send a high resolution image file of the original artwork over via email or WhatsApp, we will create the artwork and email or WhatsApp to you, so you can approve before we print.

7. Do you sell to trade?

Yes we do, please email us directly for more details.

8. Can I discuss my order with someone before I order?

Yes, of course,  please call or send Jayne a WhatsApp message on 07415954120.

if you would like to discuss face to face, Jayne will be at the FabLounge on -

Saturdays - 12 - 2pm

Thursdays - 3.30pm - 7pm 

Please follow @joladesigns on instagram for all events and special offers.