1. What are the delivery options?
Delivery to UK mainland is free. International charges vary depending on parcel size and location so please email us for a quote.
2. What printing method do you use?
We have a digital printer which prints direct to garment, so you can't feel the print and the design does not crack or split.
3. Will I be able to check the artwork before printing?
Yes, we send all bespoke artwork to you via email so you can check you are happy to go ahead before we print.
4. How long will my order take?
We print everything ourselves to order, so we quote 3-5 working days from artwork approval. If you need something urgently please call us on 07415954120 and we will do our best to meet your deadline.
5. I want to send a gift to someone but don't want them to see any invoice or price. Will there be an invoice in the package?
No. We do not include any invoice or any price in the packaging as most of our customers send direct to the recipient.
However, for orders being delivered to the US, we are legally required to display the contents and price of each parcel to customs.
I live locally so can I come and buy from you directly?
Yes, if you are in the Macclesfield area please call us on 07415954120 so we make sure we are at Jola headquarters :-) We are more than happy to show you our collections.
6. Can you print my own design idea?
Yes, select the item you would like from our "Petite Doodles' collection, send the original artwork over via email or WhatsApp, we will create the artwork and email or WhatsApp to you, so you can approve before we print.
7. Do you sell to trade?
Yes we do, please email us directly for more details.